How to reduce stress – do you own it?

By |2019-06-25T08:19:03+12:00June 19th, 2019|Rock the Good Shit!, Rock YourSELF!, Rockstar Communication|

I once had a friend staying with me, and she was worried about a small decision my daughter made. She later told me how stressful the visit was, because of that one thing. Let me explain a bit more (while still respecting the privacy of both my friend and my daughter). [...]

Sell them what they want, so you can give them what they need

By |2019-06-06T07:38:13+12:00May 30th, 2019|Rock Plain Language, Rock Your Brand, Rock YourSELF!, Rockstar Communication|

OK, I need to take you on a little bit of a journey to explain what I mean here, so bear with me. I have a background as an educator. I trained as a high school English teacher. I started teaching at universities at 21 years old.  I worked in indigenous [...]

What can you roll with?

By |2019-05-22T12:49:43+12:00May 15th, 2019|Rock YourSELF!, Rockstar Communication|

What are you putting energy into resisting? What might happen if you just roll with it? I’m what you might call ‘highly strung’ (uggh).  Me earlier in life was a basket-case. Control-freak, stressed out, ready to blow up over stupid shit on a regular basis.     I really struggled to [...]

How to write a resignation letter

By |2019-03-27T09:26:14+12:00March 19th, 2019|Rock Your Writing, Rockstar Communication|

So you want to quit your job It’s time to move on. You’ve got a better offer. Or you’re ready to tell your boss, F*ck you and the horse you rode in on. Whatever the reason, there’s usually a legal obligation to give written notification and a period of notice. (Check your [...]

How to create the right tone in your emails

By |2019-03-19T11:35:33+12:00March 12th, 2019|Rock Plain Language, Rock Your Writing, Rockstar Communication|

We have some seriously weird ideas about tone. I say this because I train 800 to 1000 people each year, and I hear some really surprising and contradictory perspectives: bullets feel too formal bullets feel too informal I could use structure in an email to someone I work with, but not [...]

How does plain language save money?

By |2019-01-17T08:31:40+12:00February 3rd, 2017|Rock Plain Language|

So I’m guessing you’re here because either you LOVE plain language and want to convince someone at work that it’s worth investing in, or you’ve heard about this plain language thing but you’re not yet sure you buy into it Either way, I can help you out. So let’s dive into this. Plain language [...]