How to write a report

By |2019-05-07T12:50:54+12:00May 2nd, 2019|Rock Plain Language, Rock Your Brand, Rock Your Writing, Rock YourSELF!, Rockstar Communication|

#SorryNotSorry but there’s no such thing as how to write a report. A  REPORT. Like there is one kind of report and there’s one right way to write one. Meeehhh! Wrong. But thanks for playing.   There are endless kinds of reports status reports research reports analysis reports financial reports (hundreds [...]

How to create the right tone in your emails

By |2019-03-19T11:35:33+12:00March 12th, 2019|Rock Plain Language, Rock Your Writing, Rockstar Communication|

We have some seriously weird ideas about tone. I say this because I train 800 to 1000 people each year, and I hear some really surprising and contradictory perspectives: bullets feel too formal bullets feel too informal I could use structure in an email to someone I work with, but not [...]

Writing for outcomes part 3 – tools for document structure

By |2019-01-17T08:30:52+12:00April 23rd, 2017|Rockstar Communication|

OK, so you’ve taken care of your up-front framing, and you’ve started to drill down to the clarity you need to write an amazing, fit-for-purpose document that’s gonna help you take over the universe. But now you’ve got to the real guts of it:  what do you actually write??? (Press play for dramatic [...]

Writing for outcomes – how to structure a business document Part 2

By |2019-01-17T08:31:06+12:00March 9th, 2017|Rockstar Communication|

In my trainings, structure is one of the most common things participants say they want help with. They hope I’m going to give them a standard report structure. *snort*  That’s like unicorn farts – would probably be really lovely but there’s no such thing.  Sorry bout it. In part one I covered the upfront [...]

Writing for outcomes – how to structure a business document Part 1

By |2019-02-14T19:56:35+12:00February 20th, 2017|Rock Your Writing|

People are always asking me for templates. Have you got a report template, Shelly? A business case template, Shelly? A template that will save all the woes of the world, Shelly? I’ll spare you the clichés about length of string and teaching men how to fish: I DON’T DO TEMPLATES. Templates are only good [...]

How does plain language save money?

By |2019-01-17T08:31:40+12:00February 3rd, 2017|Rock Plain Language|

So I’m guessing you’re here because either you LOVE plain language and want to convince someone at work that it’s worth investing in, or you’ve heard about this plain language thing but you’re not yet sure you buy into it Either way, I can help you out. So let’s dive into this. Plain language [...]