How to reduce stress – do you own it?

By |2019-06-25T08:19:03+12:00June 19th, 2019|Rock the Good Shit!, Rock YourSELF!, Rockstar Communication|

I once had a friend staying with me, and she was worried about a small decision my daughter made. She later told me how stressful the visit was, because of that one thing. Let me explain a bit more (while still respecting the privacy of both my friend and my daughter). [...]

Sell them what they want, so you can give them what they need

By |2019-06-06T07:38:13+12:00May 30th, 2019|Rock Plain Language, Rock Your Brand, Rock YourSELF!, Rockstar Communication|

OK, I need to take you on a little bit of a journey to explain what I mean here, so bear with me. I have a background as an educator. I trained as a high school English teacher. I started teaching at universities at 21 years old.  I worked in indigenous [...]

How to write a report

By |2019-05-07T12:50:54+12:00May 2nd, 2019|Rock Plain Language, Rock Your Brand, Rock Your Writing, Rock YourSELF!, Rockstar Communication|

#SorryNotSorry but there’s no such thing as how to write a report. A  REPORT. Like there is one kind of report and there’s one right way to write one. Meeehhh! Wrong. But thanks for playing.   There are endless kinds of reports status reports research reports analysis reports financial reports (hundreds [...]

How to write a resignation letter

By |2019-03-27T09:26:14+12:00March 19th, 2019|Rock Your Writing, Rockstar Communication|

So you want to quit your job It’s time to move on. You’ve got a better offer. Or you’re ready to tell your boss, F*ck you and the horse you rode in on. Whatever the reason, there’s usually a legal obligation to give written notification and a period of notice. (Check your [...]

How to be concise – strip out the fluff!

By |2019-01-17T08:30:18+12:00August 17th, 2017|Rock Plain Language|

Being wordy is only good if you’re a dictionary. If there’s one thing we know about text, it’s that messages get weaker as the word count grows.  But, flick our writer switch, and what happens?  The more concerned we are with getting our point across, the [...]

Writing for outcomes part 3 – tools for document structure

By |2019-01-17T08:30:52+12:00April 23rd, 2017|Rockstar Communication|

OK, so you’ve taken care of your up-front framing, and you’ve started to drill down to the clarity you need to write an amazing, fit-for-purpose document that’s gonna help you take over the universe. But now you’ve got to the real guts of it:  what do you actually write??? (Press play for dramatic [...]

Writing for outcomes – how to structure a business document Part 2

By |2019-01-17T08:31:06+12:00March 9th, 2017|Rockstar Communication|

In my trainings, structure is one of the most common things participants say they want help with. They hope I’m going to give them a standard report structure. *snort*  That’s like unicorn farts – would probably be really lovely but there’s no such thing.  Sorry bout it. In part one I covered the upfront [...]