Getting clarity – how do I write more clearly?

By |2019-06-19T12:48:23+12:00June 12th, 2019|Rock Plain Language, Rock Your Writing, Rockstar Communication|

In all my trainings, with hundreds of professionals each year, this is the thing people ask for above all else:  How do I write more clearly? The answer is so simple it’s almost embarrassing:  Write the way you speak. Yes, really. Write the way you speak.  In every document.   I [...]

Sell them what they want, so you can give them what they need

By |2019-06-06T07:38:13+12:00May 30th, 2019|Rock Plain Language, Rock Your Brand, Rock YourSELF!, Rockstar Communication|

OK, I need to take you on a little bit of a journey to explain what I mean here, so bear with me. I have a background as an educator. I trained as a high school English teacher. I started teaching at universities at 21 years old.  I worked in indigenous [...]

How to like someone more: Find commonalities

By |2019-04-02T11:13:13+12:00March 27th, 2019|Rock the Good Shit!, Rock YourSELF!, Rockstar Communication|

People are irritating, right? And this is coming from one of the most loving and empathetic people I know (that’s me – yes, I’m saying nice things about myself. And?) I’ve believed since I was a teenager that I’m on this earth to love. Empathy is one of my superpowers. I [...]

Writing for outcomes – how to structure a business document Part 2

By |2019-01-17T08:31:06+12:00March 9th, 2017|Rockstar Communication|

In my trainings, structure is one of the most common things participants say they want help with. They hope I’m going to give them a standard report structure. *snort*  That’s like unicorn farts – would probably be really lovely but there’s no such thing.  Sorry bout it. In part one I covered the upfront [...]

How does plain language save money?

By |2019-01-17T08:31:40+12:00February 3rd, 2017|Rock Plain Language|

So I’m guessing you’re here because either you LOVE plain language and want to convince someone at work that it’s worth investing in, or you’ve heard about this plain language thing but you’re not yet sure you buy into it Either way, I can help you out. So let’s dive into this. Plain language [...]