Dear document reviewers

By |2019-05-15T07:14:08+12:00May 8th, 2019|Rock Plain Language, Rock Your Writing, Rock YourSELF!, Rockstar Communication|

Dear document reviewers, It’s not about you. It’s about whether the document is fit for purpose (and fit for its readers).     In my estimation, about 70% of all feedback from reviewers of documents in the workplace is not based on correctness or making a document fit for purpose. It’s [...]

Writing for outcomes part 3 – tools for document structure

By |2019-01-17T08:30:52+12:00April 23rd, 2017|Rockstar Communication|

OK, so you’ve taken care of your up-front framing, and you’ve started to drill down to the clarity you need to write an amazing, fit-for-purpose document that’s gonna help you take over the universe. But now you’ve got to the real guts of it:  what do you actually write??? (Press play for dramatic [...]