Refund Policy

Returns

We have a 7-day return policy. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We will only accept returns on items that are faulty or damaged when you receive them.

Refunds (if applicable)

Once your return is received and inspected, we’ll send you an email to notify you that we have received your returned item. We’ll also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Shipping

To return your product, you should mail your product to:

Shelly Davies Writing & Training, 16 Stratford Place, Huntington, Hamilton 3210, New Zealand

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.