How to write about complex information in simple ways – a 2-day in-house training programme
Don’t be misled: “technical” doesn’t necessarily mean you’re a scientist or an IT guy. Technical writing is about transmitting the specialised knowledge from your field to anyone else — non-specialists, in other words. Or, maybe you’re providing that information to other specialists who are busy and need you to give them quick updates, summaries, or new processes to follow.
This course provides you with tools to write about complex information in simple, clear, unambiguous (and maybe even engaging) ways!
Technical writing is for people in finance, IT, Health & Safety, insurance, medicine, aviation, and engineering. And if you’re reading this, it’s probably for you.
- plain language approaches — how to make your writing clear, simple, and understandable by a wide audience
- reader-centric tools — understanding your readers’ needs, and structuring a document accordingly
- editing and reviewing techniques — so you can make sure documents (written by you and others) are sharp, polished, and impressive every time!
- the requirements of technical writing
- planning tools — how to separate thinking from the writing so you use your time most efficiently
- fit for purpose structure and tone — understanding the principles to make every technical document work for its context
- formatting technical documents for reader ease
- supported writing, using your own documents
Course outline day 1
- what is plain language?
- who uses it?
- why use it? (the benefits)
- active voice
- 1st person
- speakable Language
- sentence length
- focus on the reader for success
- putting yourself in the readers’ shoes
- what all readers want to know
- bottom line up front
- what is technical writing?
- industry trends
- the technical writing toolkit
- presenting information visually
- consistency, conventions, and industry standards
- separating thinking and writing (so you can use your writing time more efficiently)
- identifying audience
- prioritising the needs of multiple readers
Course outline day 2
- identifying the overarching purpose
- planning to achieve the purpose
- reader-centric structures
- identifying and achieving the right tone for the audience and purpose
- what readers want
- the psychology of the visual
- from mundane to insane(-ly easy to read!)
- how to engage the reader
- which are the best fonts?
- how layout affects message reception
Practice, practice, practice!
- 3 hat editing process
- reviewing skills
- surviving the review process
- practice, practice, practice!
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